Fresh Start Living Privacy and Cookie Policy

Privacy Policy

Last updated: 12th September 2025

Fresh Start Living (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.freshstartliving.co.uk, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Please read this policy carefully. If you do not agree with its terms, please discontinue using our site.

1. Information We Collect

We may collect the following types of personal data:

Information you provide directly: name, email address, phone number, and any details you submit through forms, sign-ups, or inquiries.
Automatically collected information: IP address, browser type, operating system, referring URLs, browsing behavior, and cookies.
Transactional information (if applicable): billing details, shipping address, and payment information.

2. How We Use Your Information

We process personal data for the following purposes:

To provide and maintain our services
To respond to your inquiries or requests
To personalize your experience on our site
To send updates, promotions, and marketing communications (only if you’ve consented)
To comply with legal obligations

3. Legal Basis for Processing

Under GDPR, we process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate interests (such as improving our website and services)

4. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Service providers and partners who help operate our website or services
Authorities, when legally required
Successors in case of a business transfer (e.g., merger, acquisition)

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.
You can manage or disable cookies in your browser settings. For more information, see our Cookie Policy below.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Data Protection Rights

Under GDPR, you have the right to:

Access, correct, or delete your personal data
Restrict or object to our processing of your data
Withdraw your consent at any time (without affecting prior lawful processing)
Request data portability
Lodge a complaint with your local Data Protection Authority

To exercise these rights, please contact us at hello@freshstartliving.co.uk.

8. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last updated” date, and changes will take effect once published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

Fresh Start Living
Email: hello@freshstartliving.co.uk

Cookie Policy

Last updated: 12th September 2025

This Cookie Policy explains how Fresh Start Living (“we,” “our,” or “us”) uses cookies and similar technologies when you visit our website www.freshstartliving.co.uk.

By continuing to browse our site, you consent to the use of cookies in accordance with this policy, unless you disable them in your browser settings.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us provide a better browsing experience by remembering preferences, analyzing site traffic, and personalizing content.

Cookies may be:

Session cookies: temporary and deleted when you close your browser.
Persistent cookies: remain on your device until deleted or expired.
First-party cookies: set by our website.
Third-party cookies: set by external providers (e.g., analytics or advertising tools).

2. Types of Cookies We Use

We may use the following categories of cookies:

Strictly Necessary Cookies
Required for the basic operation of our site (e.g., security, navigation, login). These cannot be disabled.
Performance & Analytics Cookies
Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymous.
Functionality Cookies
Remember your preferences (e.g., language, location, saved settings).
Advertising & Targeting Cookies
Used to deliver relevant ads and measure their effectiveness. These may be set by us or third-party partners.

3. Third-Party Cookies

We may use third-party services that place cookies, including:

Google Analytics (website analytics)
[Insert any other tools you use, e.g., Facebook Pixel, Wix apps]

These providers may process your data outside the EU/EEA. We ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place.

4. Managing Cookies

You have the right to control and disable cookies:

Most browsers allow you to refuse or delete cookies in the settings menu.
You can withdraw consent at any time by clearing your cookies or adjusting browser preferences.
Please note that disabling certain cookies may affect website functionality.

For more details, visit:

Google Chrome Help
Mozilla Firefox Help
Safari Help
Microsoft Edge Help

5. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

6. Contact Us

If you have questions about this Cookie Policy, please contact us:

Fresh Start Living

Email: hello@freshstartliving.co.uk